Utility focused. Solution driven.

Harris Utilities is a leading provider of advanced enterprise software solutions that meet the rapidly evolving needs of electric, water and gas utilities throughout North America and the Caribbean.

Harris Customer Training Conference

Oct. 9 - Oct. 11, 2019

Gaylord Rockies | 6700 N. Gaylord Rockies Blvd., Aurora, CO

The annual Harris Customer Training Conference provides an intense three-day learning opportunity for you to increase technical know-how, leverage best practices from industry peers, and influence the direction of your chosen products and solution offerings.


Harris Utilities is an operating group of Harris Computer Systems, which is a wholly owned subsidiary of Constellation Software Incorporated (CSI). The second-largest software company in Canada, CSI is publicly traded on the Toronto Stock Exchange.

Since 1976, Harris Utilities has been a trusted source for robust, feature-rich turnkey solutions that help utilities improve customer service and increase financial performance and operational efficiency. A financially strong, growing and stable company, Harris provides leadership within its markets, commitment and integrity to its customers and employees and steady returns to its shareholders.

As President of Harris Utilities Group, Bryce is responsible for the strategic planning and direction of all Harris business units servicing the utility market sector. Bryce works closely with the Executive Vice Presidents to develop growth strategies; placing emphasis on innovation, long-term customer relationships, and world class service. Before becoming President of Harris Utilities Group, Bryce served Harris as Vice President of Business Development, where he spearheaded acquired growth, lead the business development team and oversaw Harris’ acquisition and integration processes.

Bryce holds a Bachelor of Mechanical Engineering from McGill University and holds an MBA from Queen's University. Prior to joining Harris, Bryce worked with high-growth companies and an early stage venture capital fund. He has also benefited from his engineering background with experiences in the acquisition of businesses in the United States, Canada, and internationally in South Africa, Venezuela, Mexico and Australia.

Focused on expanding market share and offering superior quality to all customers, Peter is responsible for the overall direction and performance of Advanced, including product development, sales and marketing, professional services, and support of CIS Infinity and its suite of products.

Peter joined Advanced in 1999 and ushered the company into the Harris family in 2006. With many years experience in the utility market, he has worked with hundreds of utilities to successfully implement CIS Infinity and adjacent products. His leadership approach—in combination with his experience, innate technical ability and unaffected style—inspire excellence in the delivery of software solutions to the utility industry.

Peter attended Ryerson University in Toronto, where he earned a bachelor of commerce degree in business information systems.

Randy brings more than 15 years of executive experience to the leadership of Cognera, where he has served since 2008.

Previously, Randy was vice president of business operations for Service Intelligence, a market research services company that delivers business intelligence, customer experience evaluation and training to large organizations throughout North America. He gained his energy and utility industry experience during more than 10 years at ATCO I-Tek, where he held positions in business analytics, customer billing, and call centre management.

Randy earned his bachelor of science in chemistry at the University of Calgary. His education also includes coursework in business law and economics at the Southern Alberta Institute of Technology.

As Executive Vice-President, Barry is is the strategic leader responsible for the overall direction of Cayenta's key CIS accounts, including Product Direction, Sales, Professional Services and Support. Working with the management team, Barry continues to focus on the delivery of superior business solutions within our large CIS customer base as well as expanding market share. Barry has over 25 years of professional experience in the software and utility industries. Prior to joining Cayenta, he spent seven years consulting to B.C. Hydro, Canada’s 3rd largest utility.

As Executive Vice-President, Scott is responsible for Cayenta's ERP operations including sales, development, implementation teams and customer support. Scott has over 10 years of experience leading utility, municipal, and schools customers through ERP and CIS implementations. Scott joined Harris in 2006, and prior to Cayenta held positions in the leadership team of Harris's Local Government business unit.

Lori joined Cognera in June 2002. In her current role as Executive Vice President, she is responsible for regulatory oversight and product development as well as all of Cognera’s future growth initiatives. Additionally, she provides commercial expertise for operations, rate structuring, and consulting.

Prior to joining Cognera, Lori was employed at Enron Canada Corp. helping to build the retail gas and electricity business. This involved designing and implementing business processes, managing power operations, budgeting and financial planning, developing sales contracts, structuring complex deals, and hiring and training personnel. After the retail business sold, Lori spent a number of months at ENMAX Encompass assisting in the acquisition integration. Additionally, Lori has a number of years of consulting experience with Bain and Company, a strategy consulting firm.

Lori attended the University of Calgary where she received her Bachelor of Commerce with a Finance concentration. Upon graduation, she was ranked #1 in her class and was named the 1997 gold medal recipient for the Management Faculty.

Steve has over 30 years of experience helping organizations address their priorities and achieve their goals. As Executive Vice President of NorthStar Utilities Solutions and inHANCE, Steve is focused on helping municipal utilities provide their clients with the best possible customer service.

Prior to assuming this role, he served in a number of senior roles within Harris including Vice President of Finance and Vice President of Professional Services. Pat is a Chartered Accountant and a Certified Public Accountant (Illinois).

Brad’s career stretches back nearly two decades in the utility market. Currently responsible for the overall direction of Cayenta—including product direction, sales, professional services and support—Brad works with the management team to deliver superior business solutions and expand market share. He joined Harris in 2004 as director of professional services and was instrumental in creation of the Business Solutions group and development of the Cayenta CRM and portal modules, as well as mobile service order, dashboard and customer self service functionality.

Previously, Brad served as Cayenta’s director of development services and senior application consultant. He also worked at BC Hydro, where he served as a financial analyst and later as manager of market information and analysis in the utility’s industry leading Power Smart business unit.

Brad received his bachelors of commerce degree in finance from the University of British Columbia in 1991, and is also a Certified General Accountant.

Cameron has 20+ years of experience in the high-tech and utilities industry. Prior to joining Cogsdale, Cameron held various other executive and managerial roles for several award winning companies and consulted for many reputed organizations including Fortune 500s. Thanks to his strong software development/engineering background, Cameron has been instrumental in the design, creation, and innovation of numerous applications currently being used by cities, utilities, universities, pharmaceutical companies, oil & gas entities, and de-regulated competitive retailers in both the power & gas sectors. In addition to having been published in magazines and books, Cameron also plays an active role in the high-tech conference circuit and has presented at several world renowned conferences. In his role as our VP of R&D and Support Services, Cameron will preside over our R&D Department (responsible for the development, maintenance, and roadmap of our existing product suite and the strategic creation of upcoming ones), our Support Department (responsible for the delivery of support services to our entire partner-base), and the Client Development portion of our Professional Services Department (responsible for the successful deployment of all client services projects that require development).


"Thousands of satisfied customers turn to us decade after decade as a trusted partner."

Harris Utilities focuses solely on the utilities market, serving energy retailers and multi-service cooperative, municipal and investor-owned utilities primarily in North America and the Caribbean. With a broad range of products and services offered through our group of companies, our market includes utilities and energy retailers of all sizes. Some Harris Utilities products target small to mid-sized customers, while others are the solutions of choice for major market utilities.

Margaret Battista | Niagara Peninsula Energy

MeterSense helps Margaret Battista and her southern Ontario utility meet government regulations, streamline business processes and boost customer service.

New provincial legislation leads Niagara Peninsula Energy to consider smart grid technology.

Niagara Peninsula Energy Inc. never intended to take full advantage of a meter data management solution. The utility initially wanted a product that would help it comply with new provincial legislation. But when it saw first hand how MeterSense could also help it automate routine processes, analyze smart grid data and improve customer service, NPEI quickly changed its implementation plan. MeterSense is now an essential component of the utility’s smart grid solution and a building block for future system enhancements.

Hobert Warren & Darrell Caraway | Albuquerque Bernalillo County Water Utility Authority

See how two of our customers use MeterSense to change the way their utility operates and interacts with customers.

Watch the video